The entire project planning, from material delivery to stage-wise work, was well planned until implementation. In some cases, t... Read More
We Make Experiences Exciting
OVERVIEW OF SERVICE
Customer Experience Center (CEC)
Create lasting impressions with a multi-stage customer journey that engages, enables, and empowers your visitors. From immersive brand storytelling with AR/VR to interactive demonstrations, our CEC solutions transform prospects into advocates.
BENEFITS
Experience Elevated, Engagement Exceptional
Emotionally resonant brand experiences through cutting-edge technology
Interactive product demonstrations that showcase real-world applications
Data visualization tools that clearly communicate your value proposition
Experience Elevated, Engagement Exceptional
Engage & Capture Attention
Immerse visitors in your brand story with Generative AI content, AR/VR experiences, and holographic displays that create emotionally resonant first impressions.
Enable & Facilitate Understanding
Deploy interactive touchscreens and AR/VR tutorials that showcase real-world applications of your solutions through personalized demonstrations tailored to visitor needs.
Impact on Clients
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Empower & Drive Action
Convert interest to action with interactive simulations and data visualization tools that clearly communicate your value proposition, encouraging visitors to take the next step in their customer journey.
Business Approach
Where Strategy Meets Seamless Execution
We don’t just provide technology—we solve challenges. Our consultancy-driven approach begins with understanding your needs, analyzing potential roadblocks, and identifying opportunities. The result? Tailored AV and IT solutions that align with your goals and drive real business impact.
Consultancy
When a client approaches us with their requirements, we begin by conducting a thorough site visit to understand their needs in detail. Based on our assessment, we design tailored solutions that not only address their current challenges but also offer the flexibility to scale as their infrastructure grows.
Design
Great technology works best when it’s built around your space, people, and operations. Our design process ensures every AV and IT solution is carefully crafted to meet your physical, technical, and workflow needs—so everything works in harmony.
Supply
We source and supply top-quality AV and IT products tailored to your needs. With a focus on reliability and efficiency, we ensure every component is delivered on time and ready to perform.
Implementation
Flawless execution is key to success. We manage every detail—ensuring timely completion, full documentation, and strict budget adherence—so your AV and IT solutions are up and running without a hitch.
Support & Service
Our support doesn’t stop when the project ends. With expert help desk assistance, proactive maintenance, and both remote and on-site services, we ensure your technology continues to perform at its best—whenever you need us.
Tech Partners
Trusted Partnerships with Technology Leaders
Collaboration fuels progress. That’s why we’ve built strong relationships with a diverse network of industry-leading AV manufacturers and distributors. By partnering with the best, we ensure access to cutting-edge technology, seamless integration, and solutions that deliver lasting impact.
Manufacturers
Distributors
Critical Design Features
Designing CECs That Inspire, Engage, and Elevate Your Brand
Thoughtfully designed lighting, spatial audio, and dynamic displays work together to create a captivating, multi-sensory experience.
Smart interactive displays, gesture-based technology, and personalized content triggers engage visitors in meaningful, hands-on storytelling.
AV technology seamlessly blends with architectural design and brand elements, ensuring a cohesive and visually striking environment.
A flexible content management system (CMS) enables real-time updates, ensuring displays and narratives remain fresh, relevant, and engaging.
Intuitive spatial design guides visitors naturally through interactive zones, maximizing engagement and creating a structured yet fluid experience.
FEATURED PROJECTS
Where Experience Leads to Excellence
Discover how we’ve helped organizations across industries leverage the power of technology to achieve their goals and create lasting impact through innovative AV solutions.
TESTIMONIALS
Hear
from Our Clients
Trusted by leading businesses, backed by proven results.
Nishikant Nair
IT Partnering (Business IT, Customer Success, AV & Collaboration - Global IT)
Persistent Systems India
I wanted to take a moment to express my heartfelt appreciation for the Online Instruments team. Your dedication, teamwork, and ... Read More
Swapnil Belan
Technology Specialist (Unified Communication)
Amdocs India
I appreciate the task we have taken from start to completion and put in production as per scheduled timelines. Thanks to all in... Read More
Chander Bhan Chauhan
Global Head- FS (AV, VC) Infrastructure, Corporate IT
Digital Infrastructure Services
TCS India
I want to extend my appreciation towards the valuable contribution and service provided by Online Instruments. We sincerely app... Read More
Vishhal Bagull
Senior Project Manager-IT, India
IT Experience (I.T.X) - Workplace Technology
RedHat India
I would like to express sincere appreciation for your unfailing service rendered at the DDC5C ground floor video wall setup las... Read More
Amol A Wardakar
Indian Project Management Team
ACCENTURE INDIA
Great work folks! Thanks much ‘Online’ team for completing the installation/programming work very promptly. Expect your continu... Read More
Jay Nair
Strategic Marketing
WIPRO INDIA
Get in Touch
Let's Bring Your Vision to Life
Your vision deserves more than just AV technology – it deserves expertise. Whether you’re exploring your ideas or need to upgrade existing technology, our team is here to understand and create solutions that match your unique needs.
